Support Center

Get help with Fleeter.ai web platform and mobile apps

Email Support

support@fleeter.ai

24h response

Phone Support

+1 (833) 456-8697

Mon-Fri, 9AM-6PM EST

Mobile App Support

Manage your fleet on the go. Available for iOS 14.0+ and Android 8.0+

Frequently Asked Questions

General

How do I get started?

Sign up for a free trial, add your vehicles and drivers. Our team will guide you through setup.

Is my data secure?

Yes. AES-256 encryption, SOC 2 compliance. We never share your data without consent.

Can I cancel anytime?

Yes, cancel from account settings. Access continues until billing period ends. No fees.

Mobile Apps

System requirements?

iOS 14.0+ or Android 8.0+ required. Compatible with phones and tablets.

Offline mode?

View existing bookings offline. New bookings need internet connection.

Refunds for in-app purchases?

iOS: Settings > Apple ID > Purchase History > Report Problem.
Android: Google Play Store > Account > Order history > Request refund.

What data does the app collect?

Device info, location (when permitted), usage analytics, and account data. See our Privacy Policy for details.

Account & Billing

Delete my account and data?

Email support@fleeter.ai or use the "Delete Account" option in app settings. All personal data will be permanently deleted within 30 days as required by data protection laws.

Update billing info?

Account Settings > Billing. Changes apply to next billing cycle.

Refund policy?

30-day money-back guarantee for new subscriptions. iOS refunds through Apple.

Developer Information

Fleeter.ai

Privacy Policy

How we collect, use, and protect your data. GDPR & CCPA compliant.

Read Privacy Policy →

Terms of Service

Terms governing your use of Fleeter.ai platform and mobile apps.

Read Terms of Service →

Still need help?

Our support team is here to help.