Privacy Policy

Last updated: 9/4/2025

Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, phone number)
  • Business information (company name, address, fleet details)
  • Payment information (processed securely through third-party providers)
  • Usage data and analytics from our web platform and iOS app
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

Data Security

We implement appropriate security measures including:

  • AES-256 encryption for data at rest and in transit
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • Multi-factor authentication for admin access
  • Regular employee security training

iOS App Specific Information

Our iOS app may collect additional information including:

  • Device identifiers and hardware information
  • Location data (only when explicitly permitted)
  • Push notification preferences
  • App usage analytics through Apple's frameworks
  • Crash reports and performance data

In-app purchases are processed by Apple and subject to Apple's privacy policy. We do not store your Apple ID or payment information.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@fleeter.ai

Contact Information

For privacy-related questions or concerns, contact us at:

Email: privacy@fleeter.ai

Address: Fleeter.ai Inc., 123 Business Ave, Suite 100, San Francisco, CA 94105